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FAQ

Leveraging the power of the cloud.

Setting Up Email On Your Mobile Phone (iPhone)
On your Apple iPhone go to “Settings > Mail > Accounts > Add Account”, choose “Microsoft Exchange”.

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Enter your email address and account discription (Optional) then slect “Next”.

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Enter your email address and account discription (Optional) then slect “Next”.

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All customer email with LunarWeb is configured for Auto Discovery please choose “Sign In”.

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Your account setup is complete, choose “Save”..

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Setting Up Email On your Mobile Phone (Android)
On your Android phone go to “Apps > Settings > Accounts > Add Account”, choose “Microsoft Exchange ActiveSync”.

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Enter your email address and password then slect “Next”.

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Enter your email address and leave the domain field blank. Enter the server name then slect “Next”. All customer email with LunarWeb is configured for Auto Discovery. If Auto Discovery fails please contact customer support to identify what server your company is provisioned to.

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Activation banner, please choose “Ok”.

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Remote security admiistration, please choose “Ok”..

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Scroll down, some options will be pre-selected. You can change any of the displayed options before proceeding, please choose “Next”.

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Choose “Activate”

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Edit the Account Name if desired, please choose “Done”.

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The email account has been added. To view the email account, press “Home”.

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